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F.A.Q.
What fees will be added to the ticket price when ordering?
All advertised ticket prices INCLUDE a $3 per ticket facility fee. Series subscriptions are charged a $6 per series handling fee. Choose-Your-Own subscriptions are charged $12 per order handling fee. Renewing subscribers who order online pay no handling fee. Individual Tickets are charged a $5 handling fee per ticket if purchased online, via phone or via mail. Online orders for Individual Tickets are assessed an additional convenience charge based on the value of the base ticket price.
What time does the UCLA Central Ticket office open?
The UCLA CTO is open weekdays from 10AM-4PM.
What time does the venue box office open?
One hour before show time.
How do I get to Royce Hall?
From Sunset Boulevard, enter the UCLA Campus at Royce Drive (between Westwood Plaza and Hilgard Avenue). Proceed straight ahead to Parking Structure 5.
Please use our convenient Route Planner for specific directions from any address: http://www.uclalive.org/visit/routeplanner.asp
Where do I park and how much does it cost?
On-site parking is available in Structure 5 (enter from Royce Drive off Sunset) or Structure 4 (enter from Westwood off Sunset). $10 – cash only.
Where do I pick up my tickets?
Tickets can be picked up starting one hour before show time at the Will Call table located in the portico at the front of Royce Hall.
Is there food available at Royce Hall?
Yes. Light fare and beverages are available for sale in the West Lobby one hour before show time and during intermission.
Are there accommodations for disabled patrons?
Royce Hall is wheelchair accessible with dedicated spaces and “transfer seats” To request accommodations, call 310.267.4465 or email patronservices@uclalive.org
Are there student tickets available for UCLA students?
Yes. Student tickets are always $15.
Are there student tickets available for non UCLA students?
We will extend the UCLA student rate on certain shows. Early Student Rush will be announced no more than 48 hours before a given show. Check the event calendar for updates.
I’d like to volunteer to be an usher, who can I contact?
To become a volunteer call 310.825.3976 or email ushers@arts.ucla.edu.
I have a complaint about my experience at Royce Hall, who can I contact?
Call 310.267.4465 or email patronservices@uclalive.org.
I have a complaint about my tickets, who can I contact?
Contact the Central Ticket Office by calling 310.825.2101 10am – 4pm weekdays.
I lost something at Royce Hall, who can I contact?
Call 310.267.4465 or email patronservices@uclalive.org
I can’t make it to the show, what is your exchange policy?
Only UCLA Live Subscribers may exchange tickets to one event for another event for a handling fee of $6 per ticket plus any price difference. (There are no refunds when switching to a lower-priced event.) No discounts will apply to exchanges for events outside the originally purchased series. Exchanges can only be made by calling the Central Ticket Office 48 hours or more before the performance. There are no exchanges at the theater box office. Royce Center Circle members pay no exchange fee.